63 x 32mm Rakeback Stair Edge Profile – Non Slip Aluminium Trim with Step Visibility Feature
Shipping Policy
At Stair Nosing UK, delivery timeframes are based on product availability. While we make every effort to ship within the estimated time, we cannot be held responsible for any unforeseen delays.
Order & Shipping Details
- Order Cut-Off Time: 2:00 PM GMT
- Handling Time: 1–2 Business Days
- Transit Time: 2–4 Business Days
- Shipping Fee: Flat rate of £9.99 for all orders
Orders placed before 2:00 PM are processed and dispatched the same working day. Orders placed after 2:00 PM will be dispatched on the next working day. Weekends and UK bank holidays are excluded.
Standard delivery typically takes 2–4 working days, and 95% of orders are delivered within this period.
Delayed Orders
If your order hasn’t arrived after the expected delivery period, please allow up to two additional working days. Delays may occasionally occur due to external factors. If your package is still undelivered after that time, don’t hesitate to contact us at sales@stairnosinguk.co.uk with your order number, and we’ll assist you promptly.
Order Cancellation
You may request to cancel your order, but only before it has been processed and dispatched. Once the order is in transit, cancellations are no longer possible. In that case, you’ll need to follow our return procedure once the order is delivered.
International Orders
For customers outside the UK, please contact us before placing an order to receive a shipping quote tailored to your location.
Customer Service Hours
Mon - Fri: 9:00 am to 5:00 pm GMT
Email: sales@stairnosinguk.co.uk
Phone: +44 7398 998101
Business Information
Stair Nosing UK is operated by Wolf Supplies Ltd, a company registered in United Kingdom.
Company Number: 16070029
Address: 121 Woodfield Road, Balsall Heath, Birmingham, England, B12 8TE, United Kingdom
If your order does not arrive within the expected timeframe, please contact us.
This 63 x 32mm rakeback stair edge profile is designed to enhance safety and visibility on staircases, offering both edge protection and a passive illumination system. Manufactured from durable aluminium, the profile features a rakeback design that supports a secure transition from the stair tread to the riser, while a non slip insert enhances grip underfoot in both dry and low-light conditions.
What distinguishes this profile is its light-reactive feature that functions without any electrical connection. Activated by exposure to natural or artificial light—such as daylight, fluorescent, or standard filament bulbs—it stores light and emits a soft glow to define stair edges and risers in darkness or during a power outage. This assists users in maintaining orientation, particularly in emergency situations, helping to guide safe and efficient movement.
Low-maintenance and practical, this stair edge profile offers a long-lasting, energy-efficient solution that enhances both function and design.
Specifications:
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Type: Rakeback Nosing
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Fixing Method: Screws, Glue
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Size: 63 x 32mm
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Material: Aluminium
Last updated: 4 July 2025
At Stair Nosing UK, we’re dedicated to providing quality products and a smooth shopping experience. If you're not completely satisfied with your purchase, we’re here to assist.
Returns
You may return items within 14 days of receiving your order. To be eligible for a return:
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Items must be unused, in original condition, and in the original packaging
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Proof of purchase (e.g., receipt or order confirmation) must be provided
Non-returnable items include:
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Gift cards
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Custom or personalized products
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Items marked as final sale or clearance
To begin the return process, please contact us using the details at the end of this policy. Our team will guide you through the next steps.
Return address:
121 Woodfield Road, Balsall Heath,
Birmingham, England, B12 8TE, United Kingdom
Return Shipping Costs
Customers are responsible for return shipping costs unless the item is faulty, damaged, or sent in error.
Refunds
Once your return is received and inspected, we’ll notify you regarding the approval of your refund. If approved:
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Refunds will be issued to your original payment method
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Processing typically takes up to 5 business days, depending on your payment provider
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Original shipping fees are non-refundable, unless the return is due to an error on our part
Exchanges
We only replace items if they are defective or damaged. If you’d like to request an exchange, please contact us using the details below.
Damaged or Faulty Items
If your order arrives damaged or faulty, please notify us within 48 hours of delivery. Include your order number and clear photos of the issue so we can resolve it promptly.
Restocking Fees
We do not charge restocking or cancellation fees.
Order Cancellations
Orders can only be cancelled before they are processed. If your order has already been shipped, cancellation is no longer possible. In that case, please follow our return process once the item is received.
Need Assistance?
We’re here to help with any questions or concerns.
Customer Service Hours:
Mon - Fri: 9:00 am to 5:00 pm GMT
Email: sales@stairnosinguk.co.uk
Phone: +447398998101
BUSINESS INFORMATION:
Stair Nosing UK is operated by Wolf Supplies Ltd,
a company registered in United Kingdom.
Company Number: 16070029
Address: 121 Woodfield Road, Balsall Heath,
Birmingham, England, B12 8TE, United Kingdom
WHY US ?
Premium Stair Nosing Range
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We guarantee prompt dispatch and seamless UK-wide shipping, ensuring your stair nosing order reaches you quickly and without unnecessary delays.
