1. What does Stair Nosing UK specialise in?
We supply premium-quality stair nosing, flooring profiles, and accessories designed for residential, commercial, and industrial projects across the UK.
2. Do you deliver across the UK?
Yes, we deliver nationwide using reliable courier partners including DHL, FedEx, EVRi, and UPS. This ensures fast, safe, and trackable delivery.
3. How long does delivery take?
Most orders are delivered within 2–4 working days.
4. How much does delivery cost?
£9.99 flat rate for all orders.
5. Can I track my order?
Yes. Once your order has been dispatched, you’ll receive an email with tracking details (including a courier link) so you can follow your delivery. Tracking info is typically sent within 24–48 hours after dispatch.
6. Do you accept returns?
Yes. We accept returns within 14 days of delivery, provided the items are unused, undamaged, and in their original packaging. Please see our Returns & Refunds Policy for full details.
7. What should I do if my order arrives damaged or incorrect?
If your order arrives damaged or you receive the wrong product, please contact us within 48 hours of delivery, providing your order number and photos of the issue. We will arrange a replacement or refund promptly.
8. Do you supply to trade customers or bulk buyers?
Yes. We work with contractors, architects, and trade professionals. For bulk orders or trade pricing, please contact our sales team at sales@stairnosinguk.co.uk, by phone at +447398998101.
9. Do you ship internationally?
Currently, we deliver primarily within the UK. For international orders, please contact us directly to discuss options.
10. How can I contact Stair Nosing UK?
You can reach us by:
Phone: +447398998101
Email: sales@stairnosinguk.co.uk
Address: 121 Woodfield Road, Balsall Heath, Birmingham, England, B12 8TE, United Kingdom
