Order & Shipping Details
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Order Cut-Off Time: 2:00 PM GMT
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Handling Time: 1–2 Business Days
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Transit Time: 2–4 Business Days
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Shipping Fee: £9.99 flat rate for all orders
- Tracking: Tracking details are emailed once your order is dispatched.
Standard delivery typically takes 2–4 working days, Most orders are delivered within this period.
Delivery Partners
We work with trusted couriers such as DHL, EVRi, UPS and FedEx.
Delayed Orders
If your order hasn't arrived after the expected delivery period, please allow up to two additional working days. Delays may occasionally occur due to external factors. If your package is still undelivered after that time, don’t hesitate to contact us at sales@stairnosinguk.co.uk with your order number, and we’ll assist you promptly.
Order Cancellation
You may request to cancel your order, but only before it has been processed and dispatched. Once the order is in transit, cancellations are no longer possible. In that case, you’ll need to follow our return procedure once the order is delivered.
International Orders
For customers outside the UK, please contact us before placing an order to receive a shipping quote tailored to your location.
If you have any questions or need assistance, we’re happy to help.
Customer Service Hours:
Mon - Fri: 9:00 am to 5:00 pm GMT
Email: sales@stairnosinguk.co.uk
Phone: +447398998101
BUSINESS INFORMATION:
Stair Nosing UK is operated by Wolf Supplies Ltd,
a company registered in United Kingdom.
Company Number: 16070029
Address: 121 Woodfield Road, Balsall Heath,
Birmingham, England, B12 8TE, United Kingdom
